Radius Technologies provide a range of IT support and helpdesk services.

Maintenance and service contracts can be tailored to meet customer specific requirements.

The Radius helpdesk is staffed by full time dedicated helpdesk engineers, support levels include, telephone assistance, remote dial in and on-site assistance.

Radius operates a fully open helpdesk system and all contract holders can log and review calls via our on-line call management systems. This system provides for 100% transparency and traceability, where all calls, time details as well as resolution are securely available online.

The online portal also allows customers log and escalate their own calls and also manage calls on behalf of their other offices and system users.